Not again!
Mar 24, 2024 | Brooke | Verified Buyer
Response from Vistaprint Customer Care Team:
We're extremely sorry about the printing issue of the Photo Tiles you received. This is definitely not a Vistaprint experience we want you to remember. Looking at the Design Edit page, the image used were a bit blurry. Particularly, the section with the lighted signage. For the size, you've chosen the 5" x 7" while another size of 8" x 8" (Recommended) is being offered from the size option of the product page. Since our printing system is automated and has no human intervention, the submitted file was printed as it is. Finally, regarding the off-center print and no adhesive, we recommend replying to this review and providing a photo of what you have received showing the issue, so we can work with you to find the best resolution possible. We look forward to hearing from you.