We truly appreciate your feedback on the 20 Lighthouse Non‑Woven Tote Bags in green. While we’re glad to hear the printing met your expectations, we’re very sorry that the bag color and material quality did not align with what you anticipated. We understand the importance of branded items reflecting both the right look and feel, and we appreciate you sharing this experience with us. To help us review this thoroughly and work toward the best resolution, we kindly ask that you provide clear photos of the material quality concerns, along with the quantity affected. This will allow our team to investigate further and ensure your feedback is shared with the relevant team for improvement. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for immediate support. Thank you again for your input; it helps us improve and ensures we continue offering products that meet the needs of our customers.

We’re truly sorry to hear that the Lighthouse Non-Woven Tote Bags arrived with the wrong logo color and did not meet your expectations. We fully understand how important accurate color coding is for your activity and promotion. To help us investigate and resolve this matter promptly, please reply to this email with clear photos of the tote bags showing the color issue, along with a brief description of the problem. This will allow us to assess the situation carefully and determine the best way to provide a satisfactory solution. We look forward to your response.