Port Authority® Ladies Garment Washed Cap

Thank you for sharing your feedback on the Port Authority® Ladies Garment Washed Cap you received. We truly appreciate the time you took to let us know about your experience, and we understand how important it is for the color to match your expectations. Looking at your account, this order was placed with the specification in Bright Pink. Based on the product page of VistaPrint US, the Port Authority® Ladies Garment Washed Cap (Style LPWU) is listed in a vibrant, deep pink shade officially labeled as Bright Pink. * Color Match: The Bright Pink option is a saturated pink, distinct from lighter pastel shades such as “bubble gum pink,” or the “Light Pink” option available in other styles. * Production Variation: As this is a pigment‑dyed, garment‑washed cap, the final color may vary slightly from what appears on screen, depending on the specific manufacturing batch. To help us work toward the best resolution, we recommend sharing clear photos of the product you received. This will allow us to review the color variation more closely and assist you further. Rest assured, your feedback will also be shared with our quality team to improve clarity and consistency in product presentation. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/. We value your trust and remain committed to helping you achieve the results you envision. Thank you again for bringing this to our attention, and we look forward to assisting you further.

Thanks for your review submission, and we’re sorry to hear the cap did not meet your expectations. We want to make this right and have emailed you information regarding a resolution that has been provided to you. We look forward to assisting with future products of interest.

Thank you for your review. We’re very sorry to hear about your experience and understand how frustrating it must be to receive multiple hats with the logo not properly centered. To help us review the issue more thoroughly, please reply to this email with a group photo of the hats showing the alignment concerns. In the meantime, we have taken action on your account to address the issue, and an email will be sent to you with the details.